"$1000 Customer for Life Package"- a check book of coupons that offers everything from a free rental car to a $150 discount on maintenance and repairs
Vip SIMS Customer Service membership - this is preferential treatment on every visit
Lifetime Warranty on most repairs (see own Lifetime Warranty brochure for details)
We will pick you up and drop you off for service if necessary
High customer satisfaction in service and sales
The most Chevrolet technicians that are Master Technicians in Cleveland
All our Chevrolet technicians are ASE Certified - this is very rare
One of the highest 'fixed right the first time' scores as measured by GM.
We will do whatever it takes to earn your business!
We will find you a car anywhere in the US and deliver it to you!
We depend on 'word of mouth' advertising we pass the saving along to our customers from not advertising.
We want you to be Happy and refer your friends to us that is the measure of achievement!
If you are considering one of our vehicles and can not make it in we will accomdate a request to bring it to you.
Car Wash when we service your car (weather permitting)
If you can not make it in to get your car dropped off we can arrange for Valet service ( an additional charge could apply)
Rental Cars right on the premise
Certified Corvette technicians on staff
Suggestions always encouraged- We have encouraged input to understand how we can improve. Mark Sims values HAPPY Customers . If at anytime you are not 100% happy or have a suggestion or compliment call Mark at (440)442-7700 and Ellen will find him for you or you can email him at msims@simschevy.com. You will receive an immediate response.